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API for ITIL Service Desk Systems
Širůček, Pavel ; Křivka, Zbyněk (referee) ; Rychlý, Marek (advisor)
Main focus of this thesis is creating workaround for ITIL processes in service desk systems. As a objective with highest priority was to choose service desk systems, then create interface which can make possible communication between service boards and selected processes. I described also in generally meaning ITIL library, common service desk functions and important ITIL processes. Management of incidents, problems, changes and configurations is based on a set of processes, which are able to manipulate with interface. Web services are main tool of implemented API for working with these processes. In conclusion are also presented several scenarios to demonstrate communication between clients and service across the board created interface.
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Risk Managament in Project Management
Řezníček, Zbyněk ; Adamec, Vladimír (referee) ; Kruliš, Jiří (advisor)
The diploma thesis deals with the issue of risk management in project management. It focuses on a project that describes a change in the holiday process and introduces a motivation system for employees. The thesis is divided into three parts. The first part describes the theoretical basis based on professional literature. The analytical part describes the current state of the process, the company and identifies the risks. The draft section proposes measures to reduce the risks in the project, and recommendations are made to increase the likelihood of adopting the proposed changes.
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Managing Risk when Implementing Changes
Anca, Marek ; Urbánek, Michal (referee) ; Kruliš, Jiří (advisor)
This diploma thesis put its focus on dealing with risk management issues during the implementation of changes in a particular company with a focus on the human factor. The literature research is devoted to a professional description of topics related to the research issues of this diploma thesis. The following part describes the methods that were used to achieve the goal of the thesis. The next part distinguish the analysis of the current situation of the company, the design of measures that would minimize most of the risk factors and processes of the company. The last part presents a project for which risks are identified and possible measures are proposed in order to increase the probability of success.
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The Change Management in an Environment of Selected Sports Organizations
Stankovičová, Jana ; Nováková, Svatava (referee) ; Blahutková, Marie (advisor)
This paper includes change management in a specific environment of tennis club. First of all, there will be described the history of tennis, its formation and origin, and the rules. The next point, which is described in this paper, is the analysis of the current status of the tennis club, its operations and the conditions for the players. Another point includes financial situation; this section contains interview with club owners, inquiry with employees, and the evaluation. The last part of this paper, there will be prepared draft on how the service can be improved and how the employees performance can be enhanced.
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The Change Management in an Environment of Selected Sports Organizations
Žák, Vojtěch ; Kohout, Jan (referee) ; Blahutková, Marie (advisor)
Bachelor thesis deals with change management choice of club dance sport. The main intention is to propose applicable changes that can streamline the operation of the club and will affect the growth performance of dancers. The work is divided into three parts. The first presents the theoretical background, the next section is a sports organization and its trainers are analyzed by use to qualitative research focused on the training process and beliefs of the trainers. Based on the information we are given suggestions for changes which emerged from the qualitative research.
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Company Security Processes Administration System
Roubal, Petr ; Žaloudek, Jiří (referee) ; Ondrák, Viktor (advisor)
This bachelor`s thesis is concerned with methodology for Company Security Processes Administration System. This methodology will be used like base for Software product. There is description for closely related theme`s. This theme`s are: Change and Chnage Management, Risk and Risk management, Process, Process modelling and Process management. Methodology is described with help of process description.
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The Change Management in an Environment of Selected Sports Organizations
Stankovičová, Jana ; Nováková, Svatava (referee) ; Blahutková, Marie (advisor)
This paper includes change management in a specific environment of tennis club. First of all, there will be described the history of tennis, its formation and origin, and the rules. The next point, which is described in this paper, is the analysis of the current status of the tennis club, its operations and the conditions for the players. Another point includes financial situation; this section contains interview with club owners, inquiry with employees, and the evaluation. The last part of this paper, there will be prepared draft on how the service can be improved and how the employees performance can be enhanced.
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Development Strategy of Family Business
Bednář, Jan ; MBA, Petr Jarchovský, (referee) ; Koráb, Vojtěch (advisor)
This diploma thesis deals with the topic of strategic development of the family business. In the theoretical background chapter, it describes family business, strategic management and change management. In the practical background chapter, it builds and implements a new strategic business plan according to the theoretical background and the analysis of the external and the internal business environment.
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Information System Design
Pisarčíková, Michaela ; Biolek, Jaroslav (referee) ; Koch, Miloš (advisor)
The master’s thesis deals with the design of a management information system, which is represented by a set of dashboards and reports. The main purpose of the system is to provide technological and information support to the management of company in terms of managing strategic goals and business performance. The information obtained by analyzing the company and its surroundings are subsequently used for draft creation. The thesis draft contains a project plan for the design and implementation of the system, the design of the system itself - its content and technical aspects, furthermore, we also deal with the implementation of the system and the management of this change.
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